Very professional team and not pushy whatsoever!! They picked me up from the airport. Car was ready in the showroom and presented very well. Gave me the keys and allowed me to go over the car in my own time without hanging over my shoulder talking and giving it all the usual salesman pressure. Test drove the car by myself, car was fuelled up ready for a 500mile trip home. Car developed an exhaust rattle on the way home but this is something I have contacted them about and they are fully supportive to correct the issue. Would highly recommend 10/10
Bought a Ford Mustang V8 GT from Sutherland Automotive.
Jack and James were professional and helpful: really very good customer service. No sales push, which was great.
Recently moved to the area, so I spent time checking out the place I wanted to buy the car. Sutherland was top of my shortlist, and I have no hesitation to recommend Sutherland. Fabulous set up at their showroom and service centre outside of Bristol; well worth a visit.
Exceptional service from the lads here at sutherland automotive. Very happy with my purchase, big thank you to james and jack for their amazing service. Highly recommend.
Bought my new car here and part exchanged my old one, found the car I wanted and managed to view it and drive it away within 24 hours. Very accommodating and friendly team who went above and beyond to help. Would highly recommend anyone to buy a car from here.
Very strange interaction with this garage. I tried to buy a BMW M2 they had for sale but they were bad at responding to emails and promised to call back three times over the course of a week and never did. I get the impression they didn’t want to part ex my M4 due to the service history but it would have been nice if they had the decency to tell me. I would have been happy to sell it elsewhere but never got the chance to discuss this with them. Bought an M2 from a BMW dealer in the end. If they don’t think you are worth their time it seems they can be quite rude…
Good place
Great service from the guys at Sutherland cars. Bought and sold through them and a pleasure to deal with.
They leave cars advertised for sale after they’ve been sold (several days prior) which is just a poor business practice. If all garages did this then half the cars in your search results would already be sold, meaning you’d have to try and remember which ones have and haven’t been sold.
Rating as a 3 because apart from the above it looks like a decent, well run business, which seems to be quite rare these days. Responsive to enquiries – albeit all of my enquiries were in relation to a car advertised for sale on Autotrader which had already been sold 5 or 6 days ago. The advert is still live today. I did query this after my final enquiry and was told that it remains in their ‘stock feed’ until it gets collected. It isn’t a stock feed, it’s an Autotrader ‘for sale’ listing and if it’s not available for sale it just wastes peoples time.
Great experience with Jordan & Jack at Sutherland. Really chilled to deal with. Lovely showroom and all the cars are in stunning condition. Will definitely buy from them again.
When I enquired about purchasing an Audi S5 V8 from Sutherland automotive I called and had a very nice chat with one of the representatives (whom I would happily name but apparently any personal information is redacted from these reviews). We spoke about the car in depth and I was made aware that this was the second time that Sutherland had presented the car for sale. The returning previous customer had enhanced for another. We discussed the fact that as a car enthusiast and an automotive after sales manager, the preparation, delivery and presentation of the car was paramount. After the sale was agreed I received two walk around videos of the vehicle and once the preparation was complete the car was delivered the 200 + miles to my home address in their enclosed trailer. The quality of the preparation was exceptional, for a car that is 16 years old you would honestly think it is 3. It was the difference in the paintwork, not aimlessly placing number plat screws and instead using tape to fix them, the brake calibers being so clean and painted and the insides of the wheels and wheel arches being as clean as the outside. It was a wonderful experience considering I was buying a performance car. I feel the car does have an intermittent mechanical issue and have already been assured that if needs be it will be taken care of. I can’t recommend this dealership highly enough and would absolutely buy from them again.
Excellent service. All the staff were very slay. Really nice building too! 🙂
Very hospitable and nice environment.
Another great experience from Jack who always sort everything out smoothly
All the team at Sutherland Automotive did a fantastic job prepping my new car. They helped me sort out financing over the phone, which I finalised on collection day. I would highly recommend Sutherland Automotive & would use them again! Special thanks to James, Jack & Jordan.
Recently purchased a car from sutherland automotive and have to say the whole process from start to finish was absolutely top notch. I was promptly collected from the train station on collection day and all the staff I dealt with were friendly and very knowledgeable, the showroom is stunning with a lovely collection of cars and the car I had purchased was in the detailing bay waiting for me on arrival looking absolutely spotless
Customers service was 10/10
My seller called jack he was amazing and friendly
Done the paper work fast and easy
Sort me out with the finance gave me the best interest rate as possible
Sutherland automotive
Fully recommended
Couldn’t recommend Sutherland Automotive enough they managed to get me in and out of the showroom within an hour. They responded to all my queries about the car before I arrived so everything went smooth when I got there. A big thanks to Jordan for helping me make the right choice with the Gti 👍 will be seeing you guys again soon
Immaculate premises and stock. Cars are highly prepared.
Easiest and most relaxed car purchase I’ve ever made. Top car, top lads.
Great guys to deal with and the car was in brilliant shape
Purchased a Mercedes A35 AMG from Sutherland Automotive. Dealt with Jordan and James
Fantastic experience, agreed a good part exchange price for my car. Car I was purchasing required new tyres for the MOT which were sorted and a new alloy was also put on the car. Arrived and the car was immaculately clean and indoors so I could view it without issues with the weather. The site is very clean and organised with lovely stock. Paperwork was dealt with quickly, options to purchase additional insurance, not pushed at all which I really like. Would definitely use again, hopefully will not have any issues with the car, however, feel I would be looked after of I did.
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Spent my time at Sutherland automotive dealing with Jack who made the process of buying a new car stress & hassle free, very friendly staff who are always happy to help & answer any questions, received my Audi today & would definitely recommend a visit to Sutherland automotive if you’re in the market for a new car
At Sutherland Automotive I found all the chaps there honest, kind, courteous and professional. Buying a car can be a very stressful experience but everyone there made it much easier than I had expected, particularly Jack who was so helpful and a pleasure to close the deal with. The dealership is clearly well run, customer service is excellent and you can see the passion behind the business. It was well worth the journey from the Midlands to buy my VW Up gti.
Exceptional!
I recently had the pleasure of purchasing a vehicle from Sutherland Automotive, and I can’t express enough how satisfied I am with the entire experience. From start to finish, the team at exhibited exemplary customer service and professionalism. First and foremost, communication was top-notch throughout the entire process. They were prompt in responding to my inquiries and kept me well-informed every step of the way. It was evident that they truly valued their reputation of their company. What truly set Sutherland Automotive apart was their willingness to go above and beyond to meet my needs. Not only did they provide everything I asked for, but they also offered valuable insights and recommendations that ultimately led to me finding the ideal car at a very reasonable price. One of the aspects I appreciated most was the friendly and non-pushy approach of the staff. Unlike some other dealerships where you feel pressured to decide quickly, they gave me the space and time I needed to make the right choice for myself. It made the entire purchasing process incredibly stress-free and enjoyable. Overall, I couldn’t be happier with my experience at Sutherland Automotive. Their commitment to exceptional customer service, great communication, and genuine friendliness truly set them apart. I would highly recommend them to anyone in search of a vehicle, and I look forward to doing business with them again in the future.
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Helpful people and good selection of cars.
The best experience I have ever had from a car dealer! If I could rate them higher then I would. Excellent service from start to finish, they made the process so simple and hassle-free. I dealt with all the J’s and they were all brilliant. It never felt like they were trying to push a sale at any point and truly want what is best for the customer.
Before delivery, they put my car through their workshop and detailed it to make sure it was in the best condition possible for me to enjoy when it was delivered. It was like receiving a brand new car.
Their cars are exactly as described and of a very high quality. I would not hesitate to deal with them again and I would recommend them to anyone! Many thanks guys, Lewis
Couldn’t have asked for a better experience, stayed true to their word and delivered as promised. Beautiful dealership with amazing cars, aswell as the team. Many thanks 👌💯
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Just taken delivery of my Alfa Quad ~ absolutely delighted. The service from start to finish was first class and I’d like to thank Jack and all the team at Clifton for supplying me my dream car..
From end to end, had a top experience with the guys at Clifton Automotive. They clearly have a passion for cars and excellent customer service.
Buying my car from them recently was an easy, straightforward experience- and touches like being picked up at the airport made it all the better.
My car was spotless upon collection, excellently valeted and serviced.
If you find the car you want among Clifton’s curated collection, go ahead and buy it from them!
Thanks a lot to Jack, Jordan and George for their quality customer service.
I left 5 stars….. as….. no one asked me. ( other dealers beg for a review )
Quality down to earth guys, No pressure, No fuss, Fantastic service
Simply Chaps knowing what petrol-heads want.
I’ve recommended to friends, we’ve bought a few now 🙂
Thank you Jack and Team
Cheers Ben.
These guys are great. Super friendly, knowledgable and accommodating without a hint of a hard sell. Would highly recommend to anyone. Thanks guys.
Fantastic garage. Car is superb. Would definitely be using them again. Cheers guys
Z,
Contacted jack about this Giulia Quadrifoglio from ireland and arranged to come over the following week to collect.He had someone collect me from the airport bring me to the showroom in a timely manner to get the boat back to Ireland with it. Their cars are of the highest quality exactly as described and I would not hesitate to deal with them again. Many thanks Arron
A really positive experience with Jack and the team at Clifton Cars. Having seen a few cars in the metal in my local area, and not being satisfied with their condition, I was reserved about buying a car over 150 miles away without viewing it first, however I was very pleased to find that my car was a really great example as per the listing, and the guys at Clifton are clearly selective about the cars they bring into stock. Although they offered a reasonably priced delivery service (first 100 miles are free) I elected to take the train down and was offered a lift from the station. The rest of my experience was hassle free and every effort was made to make sure I was completely satisfied. Again, such a refreshing change from many main dealer experiences I have had and I would thoroughly recommend.
Absolutely hands down the best in the business. Jack has now supplied me with 4 cars over the last couple of years never had a problem. He knows exactly what I want and makes the buying experience as easy and simple as can be from start to finish. Could not recommend Clifton cars enough if your in the need of any automotive solutions they are your go to.
Very happy buying my new car at Clifton Cars. Jack was very friendly, patient and understanding, no pressure whatsoever! nice Latte too! Also meeting Josh on the day of Exchanging vehicles, made us so welcome and content. Happy to buy again from them. Cheers Guys.
Great service from the guys at Clifton cars Bristol they offered me a great part exchange and went out of there way to make my buying experience good …. Also the cars there are beautiful very high standard compared to most garages 👍🏻👍🏻👌🏻👌🏻 thanks Jordan and the team….
Bought three cars from Josh and his team! Highly Recommend
Absolutely amazing. From the beginning to the delivery of my new car, Jordan made everything effortless. He was a pleasure to deal with, and nothing was too much trouble. Jordan kept me informed of what was happening, and when. On the day of delivery, I was greeted by a proper fully covered car transport trailer. The car was immaculate, I couldn’t have been any happier. If you have any doubts about buying a car over the internet, try Clifton Car Delivery Solutions, I will definitely be returning to them for my next car, and I can’t praise them highly enough. The 5 stars is well deserved.
Great service from Jordan, car delivery was very quick, Jordan travelled 140 miles to deliver the car, great communication all round and would highly recommend.
Great service all round from Jordan and the team, would highly recommended if anyone is looking to buy a car with competitive prices. Also quick turnaround on delivery, next day in a covered trailer.
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Excellent service and great communication from Jordan throughout, would definitely use again in the future. My daughter loves the car too!
Brilliant customer service from Jordan from start to finish. Bought a Hyundai Tucson from him which was a good price and got a good price part ex also. Thank you Clifton Cars and thank you Jordan.
Great customer service, very friendly and knowledgeable. Massive thanks to Jordan and the team, keep it up!
Excellent customer service – would highly recommend to anyone looking to buy a car
A* service level.
Fantastic range of cars prepared to the highest standard.
highly recommended, keep up the good Jordan and the team. 👍
Jordan and the team have now delivered two new cars for me. Easy communication and high quality service.
Sold my vehicle to these guys, faultless service, polite and professional throughout the process. Very knowledgeable team and class leading customer services. Thanks
Jordan was fantastic from start to finish. Always helpful and contactable whatever time of the day. In terms of the car itself it was prepared brilliantly and could not be more pleased. Would strongly recommended to anyone, genuine blokes who will not try and force you into a sale.
I would like to thank the Clifton Cars team for a seamless transaction, I’ve never bought a car online but these guys made it easy. My new Audi was delivered in a fancy car shuttle that had all my neighbors looking! Can’t recommend enough.
Really impressed with this company. Amazing service from the start! Would highly recommend. Thanks guys
Great service and support. Particularly impressed with their home delivery service, excellent.
Only good things to say about the service, from the customer support to the website everything went smoothly. thank you you for delivering in your covered trailer, my car arrived in showroom condition. see you next year for another car.
Faultless from start to finish, knowledgeable friendly guys that clearly aim to provide a perfect service. I’ll be back here to buy my next vehicle for sure.
My BMW 335i was perfect! Jordan was fantastic to deal with, very informative and really made me feel like a valued customer. And let me tell you, they deliver in style with the covered racing trailer – I felt like a baller!
Jordan and the team were brilliant from start to finish delivering an immaculate RS4 at a great price. Looking forward to purchasing my next vehicle from them!
Clifton Collections have been outstanding. They went above and beyond at every step of the way. Cannot recommend highly enough!
Excellent service, Jordan went above and beyond to source me exactly the car I was looking for.
Very professional, knowledgable and friendly I will definitely recommend for anyone looking to buy a car from here.
These guys are super easy! Collected my Harley for me no stress ! Thanks Jordan ! We will use u again fore sure cheers Sonny
Professionally presented, discreet and very precise on time keeping. Highly recommended
Great customer service. Dealt with my needs. Recommend these guys, will use again in the future
Thanks so much Clifton Collections for the delivery of my new Defender !! Even delivered in a rather snazzy covered trailer … great from start from finish!
Dan and the lads were great! Car looked lovely upon pickup. Thanks lads